Warranty

Every appliance is covered.

From brand-new to scratch & dent — we stand behind every unit on our showroom floor.

Full manufacturer warranty

Brand new

Standard 1-year manufacturer parts & labor warranty — exactly as you'd get at any big-box retailer. Some brands include 10-year limited coverage on key components.

1-year warranty

Open box

Unboxed for display or returned in original condition — backed by a 1-year warranty on parts & labor.

1-year warranty

Scratch & dent

Cosmetic blemishes only — internals are brand-new. Covered by a 1-year warranty against mechanical defects.

1-year warranty

Extended protection

Add an extended protection plan at checkout — parts, labor, and accidental damage coverage on any appliance for 1 year from delivery.

How to file a claim

Need service? We make it easy.

  1. 1
    Call (614) 966-4878 or stop by the store with your receipt.
  2. 2
    Our team verifies your coverage and the issue — usually within the same day.
  3. 3
    We coordinate the manufacturer service tech or in-store warranty repair.
  4. 4
    If a unit can't be repaired under warranty, we'll work with you on a replacement.

Keep your receipt. Warranty terms vary slightly by brand, model, and condition. Your itemized receipt lists exactly what's covered and for how long. Lost yours? Call us — we can re-issue it from our records.